Bell has found a fault in their online internet usage meter that caused 0.1% of their customers to get overcharged.

I had suspected there was a problem because my router’s usage data never matched the usage data provided by Bell.

In a statement to the CBC, Bell stated that they will fix the problem “certainly before the end of the week” and credit the accounts of those who were affected.

Such errrors of course place usage based billing in doubt as errors can occur resulting in unsubstantiated overcharges.

The CRTC has decided to review their usage based billing decision and this incident will probably be mentioned as a reason why usage based billing is questionable.