Netflix

Suspended Membership Phishing/Hacking Scam

There appears to be a new Netflix scareware scam going around and I thought I’d inform you as to how it works.

Basically victims are sent a fake email directing victims to a fake Netflix site where members are asked to enter their email address and password.

Once entered this information is captured by the criminals and victims are then forwarded to another fake page claiming their account had been suspended.

This fake page then urges victims to call an 800 number to reinstate their membership which actually directs individuals to a call center in India, where fake Netflix technicians are waiting to continue their con.

When victims call this 800 number they are told that their computers have been taken over by hackers and are asked to download software to remove the hackers and/or clear their computers of viruses.

This software enables the fake Netflix technicians to access your computer and all the sensitive information found on this computer’s hard drive. But access to Netflix and your sensitive information is not the only objectives of this scam.

Victims who have gone through this process are also asked to pay for the privilege of being violated.

They are asked to pay for the clean-up, a five year membership for an anti-virus program and a five year membership for a firewall.

In exchange for payment by credit card the fake technicians offer a coupon code for a discount on Netflix membership. But not only do they request credit card information for payment but also ask their victims to send photo identification to them.

This information of course enables them to steal identities, as well as to defraud their victims through their credit card. And Netflix members will not likely be the only target because it can be adapted to target any online membership.

The best defense against this scam is to ignore the links and phone numbers provided in these emails and contact a company directly via their web site.

If there are real issues with your account at a particular company their customer service department should be able to help you.

I bookmark the sites I access the most in my internet browser and use those links instead. And using spam filters on your email also helps because some filters will keep these phishing attempts out of your inbox if enough people label it as spam.

Most webmail sites have spam filters and you can install free spam filters for your PC by clicking on the following logo :

Award-winning anti spam filter

Netflix Canada Responds to UBB

A conference call for investors was held on January 26th, 2011 in regards to the performance of the Canadian version of Netflix in the last quarter of 2010, durring which CEO Reed Hastings addressed the usage based billing issue.

In response to a question relating to the impact of usage based billing on his company, Reed Hastings stated that the company is “definately worried” about the situation. And that he is concerned that some of his company’s clients might not discover their UBB limitations until one or two billing cycles, describing this issue as a pottential “significant negative for Netflix“.

Mr. Hastings believes that the cost to deliver a gigabite to consumers is marginal, at “well less than a penny“, so he believes his company will be able to negotiate reductions of the associated fees and higher caps with the help of some of Canada’s consumer groups and internet providers.

Netflix Now In Canada

Netflix is now online in Canada and offering unlimited film and television downloads at $7.99 per month.

Unlike their American counterpart, they are not currently offering rentals by mail. But Canadians can now stream videos to their desktop and laptop computers, Wii, PS3 and mobile devices like the iPad and iPhone.

The company promises to add the XBox 360 and internet compatible Blu-ray players and televisions shortly to their service. And the service will be available on the Apple TV device soon as well in Canada.

BTW, those wishing to try the service can do so for one month, for free. Details can be found on the Canadian Netflix site.