Purolator appears that have been overwhelmed by parcels and are having serious issues, according to Global News.

Many customers have reported being unable to track their packages, either online or via Purolator’s customer service. And some have reported significant delays when it comes to their deliveries.

Like Fed-Ex Canada, Purolator has also suspended some of their delivery guaranties temporarily so their customers will unfortunately not be compensated if their parcels are delayed. But UPS Canada customers will still be able to take advantage of some delivery guaranties, as described on their official site.

Hopefully Purolator will consider delivering more parcels on Saturdays to reduce their backlog. But until then i’d suggest the other courier services, or perhaps Canada Post… đŸ˜‰