In June 2011 I had posted a somewhat off-topic warning about a security issue I had been encountering for months.
I had been receiving unsolicited calls from individuals with thick Indian accents claiming to be “Software Maintenance Department of Online PC Care” asking me to give them access to my computer because of some alleged virus infection.
This was of course a common con by that time, which also involved individuals claiming to represent Microsoft calling random numbers in Canada, the United States and the United Kingdom.
Basically they gained access, altered settings without the user’s knowledge and then proceeded to extort $49 to $450 from the user to “repair” the damage they had caused.
The Federal Trade Commission in the United States have taken legal actions against these fraudsters yesterday, freezing their assets and demanding a halt to this activity.
The Canadian Radio-Television and Telecommunications Commission have also penalized the companies involved in this tech support scam in respect to Canada’s no call list legislation.
If you have received a call of this nature, please file a complaint with the CRTC via this form.