|
|
I. COLUMBIA HOUSE MUSIC CLUB (Canada)
5900 Finch Avenue East
Scarborough, Ontario
M1B 5X7
Customer Service : (416) 299-8181 (10am to 4pm EST, Mon-Fri)
FAX : (416) 299-2745
Email : cm_customer_service@columbiahousecanada.com
Online Catalog : http://www.columbiahousecanada.com
Add. Contact Info: 24h Automated Order Line (416) 299-3278
with customer service 8am-8pm EST
* Version Française - www.maisoncolumbia.com *
* cf_service_des_clients@maisoncolumbia.com *
A. Compiled by Rob McIntyre (ck580-ncf.ca)
|
|
| --
Standard Deal (Online Offer) |
| "12
CDs Free" : + $1.99
per selection
shipping/handling with
optional purchase of 13th & 14th
selection at $6.95 each. All
items are taxed, GST and
where applicable, PST.
Some Maritime province
customers are subject to HST (instead of
the GST and PST. |
| --
Membership Agreement |
| Purchase
of five CDs at regular
club prices within three
years, regular club price
ranging for single CDs from $14.98
(older selections and
eps) to $19.98 (newer
selections). Most CDs are
$19.98. |
| --
Breakdown (without taxes) |
(Example = "12 CDs Free" with optional 1st purchase plus 1 Bonus)
Cost of first cds inc. s&h & optional 1st purchase --- $ 41.76 -
Cost of mandatory six cd purchase at $19.98 per CD --- 119.88 -
Cost of shipping and handling for mandatory CDs --- 20.94 -
------------------------------------------------------- -------- -
Total $ 182.58 -
Divided by number of CDs obtained d 20 -
------------------------------------------------------- -------- -
Per CD price $ 9.13 -
|
| --
Additional Discounts |
(subject
to change)
New members are
immediately registered at
"Savings Level
1". At this level,
the member, with the
purchase of a regular
priced CD, may purchase a
single CD, of equal or
lesser value, at half
price. Once the
membership agreement has
been fulfilled, the
member is promoted to
"savings level
2", in which a
member, with the purchase
of a regular priced CD,
may purchase a single CD
of equal or lesser value
for $7.99.
After the second regular
priced CD purchase at
this level, the member is
promoted to "savings
level 3". At this
level, the member, with
the purchase of a regular
priced CD, may purchase a
single CD, of equal or
lesser value, for $5.99.
There are also special
discounts and specials
for members that use
their web site. Details
can be found at their
official web site. |
| --
Shipping and handling |
(subject
to change)
Single CD selections -
$3.49
Double CD - $4.49
Boxed set selections -
$3.49 + $1 per additional
unit |
| --
Returns |
Selections
that are faulty or have
been damaged durring
shipping may be returned
within 30 days with an
explaination. Shipments
resulting from errors was
also be returned withing
30 days with an
explaination only if the
CD is not opened.
CH reserves the right to
cancel anyone's
membership if they decide
the member has "an
excessive number of
returns". Unwanted
parcels should not be
opened. These can be sent
back to the company by
writing "Return to
Sender" on the
parcel, preferably
inbetween the return
address and your address,
in bold, clear text,
though it should be noted
that these incidents are
less likely to happen now
with Play, where members
are not required to send
their reply cards in
unless they wish to place
an order. |
| --
Cancelation of Membership
and Positive Response
Program |
| CH
only accepts requests for
a cancelation after a
member has fulfilled the
membership agreement.
Written requests only.
Play members are now by
default on a positive
response program. |
