Consumer Information

A Warning For Online Gamers

When purchasing virtual cash in an online game try to do it during business hours and read the official forums in regards to errors prior to purchasing anything.

I’ve purchased some last night for a game called Zombie Lane on Google+ last night and due to an in game error this virtual cash disappeared.

Unfortunately for me I did not read the forum posts regarding this known error. I usually do but didn’t this time. And now I’ve got to wait until Monday to get a response.

Argh!

Attention Bell Customers

Bell has announced price “updates” on their home phone and internet services, effective January 1st, 2012.

click here for additional details

Shipping Deadlines

The following stores have posted their shipping deadlines :

Click here for Canada Post‘s shipping deadline information and click here for free shipping offers for Canadians.

Rogers Video Direct Closes

Rogers Video Direct has closed and the mail rental service’s customers have been re-directed to Zip.ca.

The Rogers Video Direct site was operated by Zip anyway so there are only a few minor changes to the service.

Canadians To Pay For Music Previews ?

Starting tomorrow the Supreme Court of Canada will hear appeals in regards to royalty payments for music previews and music in video games.

The Society of Composers, Authors and Music Publishers of Canada wants royalties every time someone clicks on one of those short previews when they Shop on iTunes, eMusic, etc, and had appealed an October 18th, 2007 Copyright Board of Canada decision stating that these qualifies as “fair dealing”.

Unfortunately for the consumer many retailers have decided to drop previews because of this case, including Amazon.ca, and if the Supreme Court rules in their favor previews might be removed on most sites because the royalties would be quite prohibitive.

A ruling establishing royalties on previews could also set a precedent that could hinder film previews and trailers in Canada. But I am hoping the previous Copyright Board of Canada decision will stand.

Previews are not purchases but research to which the end result might be a legitimate purchase. And without previews, people will think twice about making a purchase, so it is counterproductive.

Then there’s the fact that this ruling would not apply to foreign sites, where previews are accessible by Canadians. And any attempt to collect royalties for previews from these foreign sites would be problematic because of their national “fair dealing” exemptions.

Apple and Canada’s largest telecom companies are of course fighting this appeal. The Canadian Recording Industry Association had also opposed royalties on previews so I am guessing that their modern counterpart, Music Canada, also oppose them.

Cloud Computing & The Patriot Act

It appears that some non-American cloud services are warning people to avoid US based cloud services because of the Patriot Act.

According to Politico.com, some companies have been claiming that this anti-terrorist legislation may enable the US government to access data stored on U.S. cloud computing providers like Google and Microsoft. And this is hindering the adoption of these services in some countries.

click here for the article